Terms & conditions

TERMS AND CONDITIONS

BUYER’S PREMIUM: 18% 

Handling Surcharge: An automatic $1.00 handling fee will be added to ALL LOT ITEMS won at the end of the auction as an offset due to elevated freight and processing costs.

This is an online-only auction bound by all legal rights and remedies in the state in which the auction occurs. Do not bid if you cannot agree to the terms of this contract or are not able to pay and pick up your items within the specified terms of each auction. All global site terms and conditions apply to this auction, which you agreed to in creating an account with Equip-Bid Auctions. Please see these terms by copying and pasting this link in your browser: https://www.equip-bid.com/terms 

Auction-specific terms and conditions for this affiliate are as follows.

Inspection: This auction does offer scheduled inspection dates. To schedule an inspection, you must contact us DURING our business hours a minimum of 24 HOURS before the auction closes. If you are unable to schedule an in-person inspection, we inspect the item(s) for you and answer your questions to the best of our ability. 

Payment: An automatic $1.00 handling fee will be added The default credit card on file with your account will be charged immediately following the close of the auction. If your payment is declined for any reason, you will not be able to pick up your items without paying.

Payment onsite is accepted at this location in the form of exact cash or card. Invoices over $2,000 are not able to be paid by the credit card you have on file. You will need to pay with cash. Exact change is required on cash payments. If you, as the winning bidder (Buyer), do not provide sufficient funds or fail to retrieve your item(s) within the scheduled pick-up times, you may incur fees. Multiple instances of not paying or retrieving your items will result in a permanent block from the Equip-Bid site. Any bidder caught opening a new account will be charged an additional $50 with the above warnings. This is considered fraudulent bidding and is not tolerated.

Pick-Up: If you are unable to pick up your items during the scheduled pick-up times, do not bid. By bidding in an Equip-Bid auction, you are legally bound to be charged for all won items and are agreeing to remove them from the auction location. No appointment necessary. Simply pick up your items during our standard pick-up times.

If you are unable to pick up your item(s) by the last available date and time presented on your invoice, you MUST text 913-701-7974 (preferred) or email us at support@sunfowerbidhouse.com, including your bidder ID, BEFORE the deadline given in the details and lot #1 description of the auction. When you reach out to us, we hold your items for a storage fee. The storage fee is $5 for invoices up to $100, and $10 for any amount above that.

Holds for all invoices expire EXACTLY one week after the last available pick-up date and time presented on the invoice.

Acceptable methods of payment for your storage fee are EXACT cash (preferred), Venmo, CashApp, or Credit Card. Note: you will NOT receive your item(s) until the storage fee is settled. 

If you fail to pick up your item(s) by the last available date and time presented on your invoice and have NOT let us know via text or email by the deadline given in the details and the lot #1 description of the auction, you will forfeit your item(s). They are put back on auction to be resold to the highest bidder. NO REFUNDS WILL BE GIVEN. Regardless of any agreed upon storage of your items, all invoices must be paid by the end of regular scheduled removal. You are still liable for paying for your item(s) and will be charged at the default credit card on file, whether or not you have picked up the item(s).

Removal: Once a bidder has paid for and picked up their items, the items become the property of the winning bidder (buyer). The buyer assumes all risk of loss and damage to property from that point forward, including at the premises of the sale. 

It is the bidders responsibility to ensure that you have all of your items before you leave the property. We cannot guarantee anything once you leave.

Please come PREPARED to pick up your item(s). This means knowing your bidder ID, having a large enough vehicle / proper equipment, and parking with courtesy. Be cognizant of the size and/or quantity of items you are picking up and BRING A HELPER if you have accumulated multiple invoices or have a large/heavy item. If you do not come prepared and need assistance from our staff, you are charged an assistance fee. The assistance fee is as follows: 

Flat Rate: $20.00

If assistance from our staff is needed, we are not liable for any damage to the item(s) or the vehicle used. No refunds will be given if an item(s) is damaged during an assisted load-out.

Refunds: If you receive an “Appears New” or “Factory Sealed” item that is damaged, does not work, or is missing pieces and it was not listed as such in the description, you are eligible to apply for a refund. Photos are considered part of the item description. All refund requests must be submitted within 48 hours of picking up the item(s). If your request is approved, the item(s) must be returned WITHIN 2 business days (unless we have discussed otherwise) after the refund request was approved BEFORE a refund is issued. If you are returning an “Appears New” or “Factory Sealed” item, it must be returned BOXED in “Appears New” condition or we may charge a 20% restocking fee. Otherwise, no refund will be given as no warranty is expressed or implied.  Please note that refunds are processed as soon as they are received but take 4-12 business days to process and return the money to your account. 

Liability: Sunflower Bid House’s liability shall be limited to the refund of the bidder’s purchase price.

Limitations: The above-stated Terms cannot be altered except in writing by Equip-Bid